Sales

Critical Sales Issues Covered:

• Manager As Leader
• The need to Reinvent Yourself
• The Buying Process
• Building Positive Attitudes
• Resistance to Change
• Prospecting
• The Role of Goals
• A Solution for Every Obstacle
• Referral Sources
• Centres of Influence
• The Sales Funnel
• Communication Skills
• Appointments
• The Steps of the Sale
• Effective Questioning Techniques
• Building a Case for Action
• Effective Presentations and Proposals

Measurable Results:

• Increased sales and market share
• Strengthened focus on attracting and servicing clients
• More repeat business
• Competitive business converted
• Increased income